Danske Bank to close four more branches in Northern Ireland

Four Danske Bank branches in Northern Ireland will close in September, the bank has confirmed.

Branches will be in Lurgan, Cookstown, Kilkeel and Fivemiletown and Danske Bank confirmed that they would close on Friday 16th September.

The bank claimed the closures come amid changes in customers’ patterns of using bank branches, saying they “do not make these decisions lightly.”

The branch closures will also mean the elimination of several ATMs.

The ATMs in Cookstown, Kilkeel and Lurgan will be retired on September 16, and the ATM in Fivemiletown will be retired on January 31, 2023.

In October last year, Danske Bank closed branches in Ballygawley, Co Tyrone, Hillsborough in Co Down, Mallusk in Co Antrim and on University Road in Belfast.

The latest closures will leave the bank with 28 branches in Northern Ireland.

Aisling Press, General Manager of Personal Banking at Danske Bank, said: “In recent years, the way customers use branches has changed considerably.

“Many now choose to use alternative ways to bank with us, such as our digital solutions, online banking, app or phone banking.

“As a business, we have to respond to these changes and part of that is reviewing and adapting how we invest in customer solutions for the future.

“Sometimes that will include investing more in branches. Through transformational upgrades, we have invested around £6 million in 25 branches in Northern Ireland over the last six years and are continually looking for new opportunities to develop and invest in our technology to better serve our customers in our branches and in our other channels.

“Sometimes, unfortunately, we also need to make tough decisions to close certain branches that are underused and no longer sustainable. We do not make these decisions lightly.”

Ms Press confirmed that Danske Bank has written to customers of the affected branches and the bank confirmed that there would be no redundancies as a result of the closures.

“Over the coming weeks, customers will also be able to get additional support at our branches and at our local customer service center,” he added.

“Our ‘Step by Step’ guide, with guidance on how to use other forms of banking, and our Impact Assessments with details on alternative forms of banking, can be found on our website, in our branches, or printed and posted on customers.

“If any of our customers have additional concerns, I would encourage them to speak with us; We will do everything we can to help them during this change.”

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